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eXpect delaYs Customer Service:

You may contact us the following ways:

Email: customerservice1@expectdelays.com

Snail mail: 6952 Claridge Place, Pittsburgh, PA 15208

Phone or Fax: 815-301-8720

For updates and information on what to expect in the future, please see our Blog.

Important Information / Terms of Use: By using this web site, you are agreeing to our terms of use. eXpect delaYs, LLC provides links to informative sources for your information and convenience. While we attempt to maintain links to sites that contain current and accurate information, eXpect delaYs can not be responsible for the accuracy of information on these sites, as they are not affiliated with eXpect delaYs, LLC. These links are provided as a courtesy to our customers. Likewise, certain data, such as flight status and flight arrival and departure times are provided by outside sources. eXpect delaYs, LLC highly suggests that you become familiar with how to use the data provided by reading FAQs and other information on the providing sources web sites. These web sites can be accessed directly by following the links provided with their widgets. eXpect delaYs, LLC can not be responsible for the accuracy of this data, or how frequently that the data is updated. By utilizing this site, you agree to these terms and will not hold eXpect delaYs, LLC responsible for any consequences arising from the information provided by these outside sources.

Copyright Information: All images, logos and product designs are registered and unregistered copyrights of eXpect delaYs, LLC and may be not be used without explicit written permission from eXpect delaYs, LLC.

Purchase Information: We will attempt to process and ship all orders within 1 to 2 business days. Orders placed from Friday night through Sunday will be treated as if placed on the next business day. We will notify you if there will be a delay in your order and you will have the option to cancel. Once orders are shipped they may not be cancelled, but may be returned at the buyer's expense. All orders are subject to final price and shipping cost verification. If any computer processing, verification or other unanticipated error occurs, we reserve the right to adjust the final charge to correct this and the buyer will be notified of any such changes, charges or credits.

Returns: Returns are accepted on unworn, unwashed items only. The full purchase price minus shipping charges will be refunded. Return postage and delivery tracking and confirmation is the responsibility of the buyer. eXpect delaYs is not responsible for items which are returned but not received by us. eXpect delaYs must be contacted by email with your intent to return the item and the item tracking information within 10 days of your receipt of the item.

Privacy Policy: We respect your privacy and will not sell or distribute your personal information. We do not store or otherwise interact with your credit card numbers through our site. Payment processing is handled on a separate secure site by PayPal. We do not collect personal information without your permission. Any information given to us will not be distributed to other businesses or persons. Third party cookies -- cookies placed on your computer by web sites other than ours -- may be placed on your computer when you click on one of the advertisements on our web site. The purpose of these cookies is to place an anonymous identifier on your computer. This allows us to receive compensation when you purchase something from one of our advertisers, and allows them to identify where visitors came from. You may view the privacy policy for one of these companies, Commission Junction at https://www.cj.com/privacy.html which details how information is used by them as well as their clients. We recommend that you always read the privacy policies of all web sites that you visit. eXpect delaYs can not be responsible for the content contained on other web sites or any information collected by other web sites that you may visit via links from our site, as we have no control over those web sites which are operated independently from us.